Ticket Renewal Instructions
Renewal Deadline – November 13, 2009
If you would like to relocate or add NASCAR SPRINT CUP tickets, please renew and pay for your current order by the November 13th deadline and then call during the Relocation Calling Period as outlined below.
1. CLICK HERE TO LOGIN (This window will remain open to assist you in the renewal process)
2. Enter Account Number (this can be found on the upper right hand side on your renewal invitation or the renewal reminder email you received from us).
3. Enter PASSWORD and click LOGIN. If you forgot your PASSWORD, please click on "I've forgotten my password" and follow the directions.
4. Click on UPDATE MY PERSONAL INFORMATION under PERSONAL SETTINGS.
Verify Contact Information and update phone numbers and email address as needed
Verify Billing Information and update Credit Card information as needed
5. Click SUBMIT to update Personal Information.
6. Click on VIEW MY RENEWALS under PENDING RENEWAL ORDERS.
7. Click RENEWAL DETAILS for the renewal request id # under the renewal requests area.
8. Click RENEW SELECTED TICKETS to begin processing your renewal order.
9. Verify BILLING & SHIPPING INFORMATION and click PURCHASE NOW to continue.
10. Click CONFIRM ORDER to complete your Renewal Order and process payment.
11. Once you have submitted your payment and your order is complete, please print the confirmation page for your records.
TICKET OFFICE INFORMATION
Phone Number: 866-455-RACE (7223)
Phone Agent Hours for Relocation Calling Period:
Monday - Friday 9 a.m. to 9 p.m.
Saturday - Sunday 9 a.m. to 7 p.m.
RELOCATION CALLING PERIOD SCHEDULE
Relocation Period runs from December 12-15, 2009. After December 15, 2009, no further requests will be taken to relocate. All sales and seat assignments are considered final.
