Ticket FAQs

1.    How do I get tickets to Richmond International Raceway?

Tickets are on sale now for our April 26-28, 2012 NASCAR events.  Click here to get tickets.

If you have questions, please call 866-455-RACE (7223).

2.    What are the ticket office hours?

The Richmond International Raceway Ticket Office hours of operation are 8:30 a.m. to 5 p.m. Monday thru Friday. Ticket agents are available via phone seven days a week from 9 a.m. to 9 p.m. by calling 866-455-RACE (7223).

3.    How do I contact the Richmond International Raceway Ticket Office via email?

You can contact us via email at ririnfo@rir.com.

4.    Are the ticket prices the same for children?

For both NASCAR Sprint Cup Series races we now offer Special Family Sections in Dogwood sections N & O, as well as Colonial section E. In these Family Sections, smoking and drinking alcohol are prohibited and kids 12 and under are admitted for a special price for the NASCAR Sprint Cup Series races. You must call the Ticket Office directly at 866-455-RACE (7223) to purchase the specially priced kids tickets available in these sections. Children are admitted at the adult price in all of the other seating areas for the NASCAR Sprint Cup Series races. Everyone, regardless of age is required to have a ticket for both NASCAR Sprint Cup Series races.

In addition to the new kids pricing for the NASCAR Sprint Cup Series races, Richmond International Raceway now offers special kids pricing for the Saturday Pit Pass Upgrade on Saturday April 28.

5.    What payment methods does Richmond International Raceway accept?

We accept Visa, MasterCard, Discover and American Express credit cards. Payment by check, money order, traveler's checks and cash are also accepted. Personal checks are not accepted race week.

6.    What is the size limit for coolers?

Guests may bring in one 14" x 14" x 14" soft-sided cooler. For a complete list of rules and regulations please see our Grandstand Policies.

7.    What happens if the event is postponed or rescheduled because of inclement weather?

No refunds will be issued. Tickets will be honored for the rescheduled event date. 

8.    Do you offer camping on site?

RV’s, campers, motorhomes and oversized vehicles can park in our Meadowbridge Park – Lot J area (see next FAQ). These sites do not offer hook-ups of any kind. The Meadowbridge Park- Lot J sites are on sale now for the April 26-28, 2012 NASCAR events, click here to purchase now. Currently, there is a waiting list for our reserved camping spaces. Click Here for more information on camping.

9.    Does the track charge for parking?

Day parking of automobiles is free on Richmond International Raceway property. RVs, motorhomes, campers and oversized vehicles without a reserved space will be parked in Meadowbridge Park - Lot J and charged $80 for the weekend or $60 for Saturday night only. Overnight parking is not allowed in any other lot. Click Here for more information on overnight parking in Meadowbridge Park - Lot J.

10.    Do you offer shuttle service?

Yes. Shuttles may be taken from two locations on NASCAR Sprint Cup Series race days. The Richmond Coliseum parking area at North 7th Street in downtown Richmond is open and offers free shuttle rides to fans on NASCAR Sprint Cup Series race days. The shuttle service back to the Coliseum parking area resumes immediately after the conclusion of the race from the track's main entrance. The shuttle is free but a $10 parking fee applies at the Coliseum lot, which is conveniently located less than five minutes from the intersections of I-95 and I-64.  Shuttle service begins at 1 p.m. on Saturday, April 28, 2012.

Fans can also park their cars and RV's at The Showplace and take a free shuttle ride to Richmond International Raceway on NASCAR Sprint Cup Series race days. The Showplace is conveniently located less than three miles from Richmond International Raceway at 3000 Mechanicsville Turnpike and is just ¼-mile off of I-64 at exit 192. The cost for parking at The Showplace is just $10 per car and $25 per RV. The Showplace parking lot will open at 11 a.m. on Saturday, April 28, 2012 and offer a complimentary shuttle to and from the track beginning at 12 noon until after the checkered flag. The shuttle will operate continuously on Saturday with pick-up at the Showplace lot and drop-off at the main entrance to Richmond International Raceway at the corner of Laburnum Avenue and Richmond-Henrico Turnpike. Throughout the day and after the checkered flag, the shuttle service will have pick-up service back at the main entrance of Richmond International Raceway at the corner of Laburnum Avenue and Richmond-Henrico Turnpike. Click Here for more information on shuttle services.

11.    I moved, and I don't want to miss my renewal! How can I change my address?

Richmond International Raceway now allows you to change your address over the phone at 866-455-RACE as long as you can verify certain information regarding your account. You can also mail or fax the request along with a copy of the photo ID and signature of the account holder on file. Also include any changes of phone numbers and email addresses, if applicable. This information should be addressed to:

RICHMOND INTERNATIONAL RACEWAY TICKET OFFICE
600 E LABURNUM AVE
RICHMOND, VA 23222

OR

RICHMOND INTERNATIONAL RACEWAY TICKET OFFICE
PO BOX 9257
RICHMOND, VA 23227

You are also welcome to fax the information to: 804-321-3833

Please note: Address changes made online do not change your Shipping Address. To make sure that we have your most current address on file, please call us at 866-455-RACE(7223).

12.    Do you have any Group Ticket offers?

If you are interested in information regarding Group Tickets for the 2012 season, click here to go to the Group Tickets page or contact Scott Byer, Group Sales Manager, by phone at 804-228-7692 or email at sbyer@rir.com.

13.    I own a small business … how can I entertain a few guests at Richmond International Raceway on race day?

We have a variety of packages, from our Pit Stop Club to our TORQUE Club, Corporate Hospitality and Luxury Suites. If you are interested in corporate hospitality, please call our sales office at 804-228-7611, email rirsales@rir.com or click here for more information.

14.    Can my friends and I access the Pits or Fan Hospitality areas?

There's always more than a race going on at Richmond International Raceway, and you can get in on all the action with an all-inclusive Fan Hospitality access as an individual or small group. There are Fan Hospitality areas specific to a certain race or to a whole weekend. Each guarantees a unique experience with special appearances by NASCAR drivers and personalities. Fan Hospitality areas also include all-you-can-eat food, beverages, adult beverage tickets for those 21-and-older, hospitality tent access, pre-race pit pass*, souvenir program and entertainment. Call us now at 866-455-RACE (7223). Click Here for more information on the Fan Hospitality areas.

*Guests must be 16 years of age or older to utilize Friday pre-race pit pass.