FAQs
1. How do I renew my 2009 tickets for 2010?
2. As a 2009 account holder, how do I relocate my seats for 2010?Renewals will be mailed out for the May 2010 NASCAR weekend in September of 2009. If you are an account holder for the Fall 2009 race you will receive a renewal order from us for the May 2010 NASCAR weekend. The deadline for ordering for the May 2010 weekend is November 13. If you have not received your May 2010 renewal by October 21, 2009, please contact the Ticket Office at 866-455-RACE (7223).
Relocations for our May 2010 NASCAR Nationwide and NASCAR Sprint Cup Series weekend will take place as part of the renewal process in the Fall of 2009. There will be a call in period for ticket relocations and additions for our May 2010 NASCAR Nationwide and NASCAR Sprint Cup Series weekend. Please read over your Renewal Invitation for specific instructions when you receive it.3. If I am NOT a current account holder, how do I get tickets to Richmond International Raceway?
4. What are your ticket office hours?Don't miss your chance to experience all the short track action of NASCAR at Richmond International Raceway in 2010 as tickets for the May 1, 2010 NASCAR Sprint Cup Series race go on sale on January 9, 2010.
Tickets are also available for the NASCAR Nationwide Series race on April 30, 2010. For the NASCAR Nationwide Series race, we offer reserved and general admission tickets. Children 12 and under admitted free with a ticketed adult in general admission sections.
Click here to get your tickets now! Or call 866-455-RACE (7223) to order by phone.
The Richmond International Raceway Ticket Office hours of operation are 8:30 a.m. to 5 p.m. Monday thru Friday. Ticket agents are available via phone during the day and after office hours and on weekends by calling 866-455-RACE (7223).5. How do I contact the Richmond International Raceway Ticket Office via email?
You can contact us via email at ririnfo@rir.com.6. Are the ticket prices the same for children?
Children 12 and under are admitted free in the general admission seating areas with a ticketed adult at both of the Spring and Fall NASCAR Nationwide Series events. Everyone regardless of age is required to have a ticket for both NASCAR Sprint Cup Series events.7. What payment methods does Richmond International Raceway accept?
We accept Visa, MasterCard, Discover and American Express credit cards. Payment by check, money order, traveler's checks and cash are also accepted. Personal checks are not accepted race week.8. What is the size limit for coolers?
Guests may bring in one 6" x 6" x 12" soft-sided cooler. For a complete list of rules and regulations please see our Grandstand Policies.9. What happens should the event rain out?
No refunds will be issued. Tickets will be honored for the rescheduled event date.10. Do you offer camping on site?
Yes, but currently there is a waiting list for reserved camping spaces. Unreserved overnight/daily parking for RV's, motorhomes, campers and oversized vehicles is available in Lot J (see next FAQ). Click Here for more information on camping.11. Does the track charge for parking?
Day parking of automobiles is free on Richmond International Raceway property. RVs, motorhomes, campers and oversized vehicles without a reserved space will be parked in Lot J and charged $80. Overnight parking is not allowed in any other lot. Click Here for more information on overnight parking.12. Do you offer shuttle service?
Yes. Shuttles may be taken from two locations on NASCAR Sprint Cup Series race days. The Richmond Coliseum parking area at North 7th Street in downtown Richmond is open and offers free shuttle rides to fans on NASCAR Sprint Cup Series race days. The shuttle service back to the Coliseum parking area resumes immediately after the conclusion of the race from the track's main entrance. The shuttle is free but a $6 parking fee applies at the Coliseum lot, which is conveniently located less than five minutes from the intersections of I-95 and I-64.13. I moved, and I don't want to miss my renewal! How can I change my address?
Fans can also park their cars and RV's at The Showplace and take a free shuttle ride to Richmond International Raceway on NASCAR Sprint Cup Series race days. The Showplace is conveniently located less than three miles from Richmond International Raceway at 3000 Mechanicsville Turnpike and is just ¼-mile off of I-64 at exit 192. The cost for parking at The Showplace is just $5 per car and $25 per RV. The Showplace parking lot will open at 11:00 a.m. on Saturday and offer a complimentary shuttle to and from the track beginning at Noon until after the checkered flag. The shuttle will operate continuously on Saturday with pick-up at the Showplace lot and drop-off at the main entrance to Richmond International Raceway at the corner of Laburnum Avenue and Richmond-Henrico Turnpike. Throughout the day and after the checkered flag, the shuttle service will have pick-up service back at the main entrance of Richmond International Raceway at the corner of Laburnum Avenue and Richmond-Henrico Turnpike. Click Here for more information on shuttle services.
Richmond International Raceway now allows you to change your address over the phone at 866-455-RACE as long as you can verify certain information regarding your account. You can also mail or fax the request along with a copy of the photo ID and signature of the account holder on file. Also include any changes of phone numbers and email addresses, if applicable. This information should be addressed to:14. Do you have any Group Sales ticket offers?
RICHMOND INTERNATIONAL RACEWAY TICKET OFFICE
600 E LABURNUM AVE
RICHMOND, VA 23222
OR
RICHMOND INTERNATIONAL RACEWAY TICKET OFFICE
PO BOX 9257
RICHMOND, VA 23227
Or you are welcome to fax the information to: 804-321-3833 Please note: Address changes made online do not change your Shipping Address. To make sure that we have your most current address on file, please call us at 866-455-RACE.
If you are interested in information regarding Group Sales for the 2010 season, you can contact the Richmond International Raceway Ticket Office at 804-228-7500 x4122 and ask for Ian Kirkpatrick or email Ian at ikirkpatrick@rir.com.15. I own a small business … how can I entertain a few guests at Richmond International Raceway on race day?
We have a variety of packages, from our Pit Stop Club to our TORQUE Club, Corporate Hospitality and Luxury Suites. If you are interested in corporate hospitality, please call our sales office at 804-228-7611 or Click Here for more information.16. Can my friends and I also enjoy the Fan Hospitality Zones?
There's always more than a race going on at Richmond International Raceway, and you can get in on the insider action with an all-inclusive Fan Hospitality package as an individual or small group. There are Fan Hospitality Zones specific to a certain race or to a whole weekend. Each guarantees a unique experience with special guest speakers. Perks also include food, beverages, hospitality tent access, pre-race pit pass, souvenir program and entertainment. Openings are limited, so call us now at 804-228-7500 x4050 and ask for Shannon Wood or you can email Shannon at smwood@rir.com. Click Here for more information on the Fan Hospitality Zones.