Event Ticket Insurance
Race tickets with insurance are available for all major events at Richmond International Raceway. Click here to purchase tickets with insurance. Insurance Benefits: Event Ticket Insurance offers you greater peace of mind with an Event Ticket purchase by insuring you against unforeseen circumstances. If a traffic accident, medical issues, mechanical breakdown, jury duty, or other covered reason prevents you from attending the event, 100% of the ticket price, including taxes and shipping charges is returned to you, up to a maximum of $1,000 per ticket. With Event Ticket Insurance, you can rest assured that your financial loss will be covered if you can't attend an event for any of following covered reasons: Satisfaction Guarantee: For questions regarding coverage, please contact Allianz Global Assistance at at 1-800-628-6188 or by email at eventservice@allianzassistance.com. Complete details regarding all of the benefits described here will be emailed to you upon completion of the insurance purchase. Click here to view a copy of the Certificate of Insurance/Policy (requires Adobe Acrobat.)
To add insurance to your existing order, login to your account and select the order that you would like to add insurance too. From there, follow the on-screen instructions.
When to Use this Insurance:
Event Ticket Insurance* was designed with the specific needs of event ticket purchasers in mind. This insurance provides Race Cancellation coverage for non-refundable event ticket costs, including any applicable service fees and shipping costs, up to $1,000, if you have to cancel your Event ("race") for a covered reason.
Event Ticket Insurance does not offer coverage for cancellation due to a personal change of plans. Please see the full Certificate of Insurance/Policy links below for full details.
Within 10 days of purchasing the Event Ticket Insurance, Allianz Global Assistance will process a full refund of premium to you, as long as you have not already attended your event ("race") or filed a claim. No refunds shall be paid to you after 10 days of purchasing the product.
Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakwood Terrace, IL), rated “A-“ (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated “A” (Excellent) by A.M. Best Co., under Jefferson Form No. 102-C series or 102-P series, or Jefferson Form No. 105-C series or 105-P series, depending on the insured’s state. Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company. AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage because of the affiliation between AGA Service Company and Jefferson Insurance Company.
PLEASE BE ADVISED: This optional coverage may duplicate coverage already provided by your personal auto insurance policy, homeowner's insurance policy, personal liability insurance policy or other source of coverage. This insurance is not required in connection with the insured's purchase of travel tickets. Plan may not be available in all jurisdictions.
California Residents: This plan contains disability insurance benefits or health insurance benefits, or both, that only apply during the covered trip. You may have coverage from other sources that already provides you with these benefits. You should review your existing policies. If you have any questions about your current coverage, call your insurer or health plan. We are doing business in California as Allianz Global Assistance Insurance Agency, License # 0B01400.
Florida Residents: The benefits of the Policy providing your coverage are governed primarily by the law of a state other than Florida.
New York Residents: The licensed producer represents the insurer for purposes of the sale. Compensation paid to the producer may depend on the policy selected, or the producer's expenses, volume of business, or profitability. The purchaser may request and obtain information about the producer's compensation, except as otherwise provided by law.
Utah Residents: We are doing business in Utah as Allianz Global Assistance Insurance Agency.
Ticket Insurance FAQs
The most frequently asked questions about Allianz Global Assistance Event Ticket Insurance protection are answered below. If you have additional questions regarding coverage, please contact Allianz Global Assistance by phone at 1-800-628-6188 or by email at eventservice@allianzassistance.com. Representatives available 24 hours a day, seven days a week to assist you.
- What is Event Ticket Insurance?
- Why do I need Event Ticket Insurance?
- What does Event Ticket ProtectorSM by Allianz Global Assistance cover?
- When is the best time to purchase Event Ticket ProtectorSM by Allianz Global Assistance in order to be covered?
- Are there any restrictions or limitations of the protection?
- What if there are changes to my order?
- Do I need to purchase Event Ticket Insurance for each event in my multiple order?
- Do I need to purchase Event Ticket Insurance for each single event ticket order?
- Am I covered if the race is rained out?
- Is my Event Ticket ProtectorSM by Allianz Global Assistance cancelled automatically if my event tickets are refunded?
- Can I get my money back if I do not attend an event for any reason?
- Who can I call if I have questions about the Event Ticket ProtectorSM by Allianz Global Assistance?
- How can I file a claim?
- Why isn't my Event Ticket ProtectorSM by Allianz Global Assistance purchase displayed in with my ticket information?
- Who provides the insurance for these programs?
What is Event Ticket Insurance?
Event Ticket ProtectorSM by Allianz Global Assistance offers you greater peace of mind with an event ticket purchase by insuring you against unforeseen circumstances. If a traffic accident, medical issue, mechanical breakdown, jury duty, or other covered reason prevents you from attending the event, 100 percent of the ticket price including taxes and shipping charges is returned to you, up to a maximum of $1,000 per ticket.
Why do I need Event Ticket Insurance?
By purchasing Event Ticket Insurance you are insuring your financial investment of the event tickets including taxes and shipping costs (up to the amount of your policy limits) should your event be cancelled for a covered reason.
What does Event Ticket ProtectorSM by Allianz Global Assistance cover?
The insurance component of Event Ticket Insurance provides reimbursement for 100 percent of the ticket price including taxes and shipping charges, up to a maximum of $1,000.
Right away! You can purchase insurance up until three (3) days prior to race weekend, but we recommend you purchase as early as possible to have the greater peace of mind that comes with knowing you're covered.
Are there any restrictions or limitations of the protection?
Yes. Every insurance plan contains restrictions and limitations. This product includes General Program Exclusions. Certain pre-existing conditions may be covered. For more information, please refer to the Certificate of Insurance/Policy for the limitations, conditions and exclusions that may apply, or contact Mondial Assistance at 1-800-628-6188 to receive more detailed information.
What if there are changes to my order?
Contact Allianz Global Assistance directly to inform them of the changes and purchase additional insurance if necessary.
Do I need to purchase Event Ticket Insurance for each event in my multiple order?
Yes. You will have the opportunity to select Event Ticket Insurance for each event (up to $1,000 per event) you wish to insure within your multiple order.
Do I need to purchase Event Ticket Insurance for each single event ticket order?
Yes. Event Ticket Insurance must be purchased separately for each single event ticket order; up to $1,000 per event. Event Ticket ProtectorSM by Allianz Global Assistance will send you a separate policy for each event purchased.
Am I covered if the race is rained out?
Yes. If you are unable to attend the rescheduled race due to any of the reasons listed above contact Event Ticket ProtectorSM by Allianz Global Assistance to file your claim.
No. Be sure to contact Allianz Global Assistance directly to make any changes and/or cancellations to your Event Ticket Insurance protection. Our satisfaction guarantee allows you up to ten days from the purchase date of insurance to cancel your protection plan and receive a full refund of premium, as long as you have not already attended the event or filed a claim. No refunds shall be paid after the ten days. However, if you do have to cancel your event, make sure you review your Certificate of Insurance/Policy.
Can I get my money back if I do not attend an event for any reason?
No. Event Ticket Insurance coverage will only refund prepaid, non-refundable payments if you have to cancel for a covered reason. Covered reasons include sudden medical emergencies, death of a family member or traveling companion, mechanical breakdown on the way to an event, felonious assault, traffic accident while in route to the event, being called for jury or military duty, or having your home rendered uninhabitable. Please note that no benefits will be extended for cancellations due to simply changing your mind.
Who can I call if I have questions about the Event Ticket InsuranceSM by Allianz Global Assistance?
If you have questions regarding coverage, please contact Allianz Global Assistance toll free at 1-800-628-6188 or by e-mail at eventservice@allianzassistance.com. Representatives are available 24 hours a day, seven days a week to assist you.
Contact the Allianz Global Assistance claims office at 1-888-799-2832. The claim specialist will let you know what documentation (see the Certificate of Insurance/Policy for specific information) will be required and will send you a claim form. The claims office is open 24 hours a day, seven days a week.
Event Ticket Insurance is purchased directly through Mondial Assistance , the ticket provider's preferred supplier. All policy documentation will be sent directly to you from Mondial Assistance.
Who provides the insurance for these programs?
Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakwood Terrace, IL), rated “A-“ (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated “A” (Excellent) by A.M. Best Co., under Jefferson Form No. 102-C series or 102-P series, or Jefferson Form No. 105-C series or 105-P series, depending on the insured’s state. Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company. AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage because of the affiliation between AGA Service Company and Jefferson Insurance Company.
PLEASE BE ADVISED: This optional coverage may duplicate coverage already provided by your personal auto insurance policy, homeowner's insurance policy, personal liability insurance policy or other source of coverage. This insurance is not required in connection with the insured's purchase of travel tickets. Plan may not be available in all jurisdictions.
California Residents: This plan contains disability insurance benefits or health insurance benefits, or both, that only apply during the covered trip. You may have coverage from other sources that already provides you with these benefits. You should review your existing policies. If you have any questions about your current coverage, call your insurer or health plan. We are doing business in California as Allianz Global Assistance Insurance Agency, License # 0B01400.
Ticket Insurance Testimonials
Allianz Global Assistance Provides a Ticket to Peace of Mind
When the green flag flies, NASCAR's stars waste no time getting around the racetrack. There is no place a NASCAR fan would rather be than at the track watching the action. But, life happens. Unexpected moves, obligations, and jobs can stop the action fast. Allianz Global Assistance is there for fans when life throws a red flag on race travel plans.
Michigan International Speedway
Prior to the Lifelock 400 at Michigan International Speedway in June, Tom Jarrett's home became uninhabitable and he was unable to attend the race. He filed a claim with Allianz Global Assistance and was approved. He was able to recover the entire cost of his tickets.
Daytona International Speedway
In June, Mark Thomas was on active military duty, and had tickets to the Coke Zero 400 Powered by Coca-Cola at Daytona International Speedway in July. When his leave was revoked, he filed a claim under his Event Ticket Insurance with Allianz Global Assistance. His claim was approved and Mark was able to recover the cost of the tickets.
Auto Club Speedway of Southern California
In July, Mary Richards' employer relocated its offices to another state. The move meant she was unable to attend the Pepsi 500 at Auto Club Speedway of Southern California in August. With her Event Ticket Insurance she was able to recover the cost of her tickets when her claim was approved.
