Richmond International Raceway


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FAQs

1. What are your ticket office hours?

The RIR Ticket Office hours of operations are 8:30 a.m. to 5 p.m. Monday thru Friday and can be reached at 866-455-RACE (7223). Ticket agents are available after office hours and on weekends by calling 866-455-RACE (7223).

2. What is the size limit for coolers?

6"x6"x12" soft sided. For a complete list of rules and regulations please see our Fan Guide on the web site. Click Here to view the Fan Guide.

3. Does the track charge for parking?

Day parking of automobiles is free on Richmond International Raceway property. RVs and oversized vehicles without a reserved space will be parked in Lot J and charged $80. Overnight parking is not allowed. Click Here for more information on overnight parking.

4. Are the ticket prices the same for children?

Children 12 and under are free in general admission seating with a ticketed adult at events other than the two NASCAR Sprint Cup events.

5. What happens should the event rain out?

No refunds will be issued. Ticket will be valid for the rescheduled event.

6. How do I get tickets to Richmond International Raceway?

Tickets are on sale now for the USAC & IndyCar Series weekend on June 27th & 28th. Tickets for the NASCAR Sprint Cup Series Chevy Rock & Roll 400 go on sale May 24th. The tickets for the Fall Emerson Radio 250 NASCAR Nationwide Series event on September 5th are on-sale now.

7. Do you offer camping on site?

Yes, but currently there is a waiting list. Click Here for more information on camping.

8. Do you offer shuttle service?

Yes. Shuttles may be taken from two locations on NASCAR Sprint Cup Series race days. The Richmond Coliseum parking area at North 7th Street in downtown Richmond is open and offers free shuttle rides to fans on NASCAR Sprint Cup Series race days. The shuttle service back to the Coliseum parking area resumes immediately after the conclusion of the race from the track's main entrance. The shuttle is free but a $6 parking fee applies at the Coliseum lot, which is conveniently located less than five minutes from the intersections of I-95 and I-64.

Fans can also park their cars and RV's at The Showplace and take a free shuttle ride to Richmond International Raceway on NASCAR Sprint Cup Series race days. The Showplace is conveniently located less than three miles from Richmond International Raceway at 3000 Mechanicsville Turnpike and is just ¼-mile off of I-64 at exit 192. The cost for parking at The Showplace is just $5 per car and $25 per RV. The Showplace parking lot will open at 11:00 a.m. on Saturday and offer a complimentary shuttle to and from the track beginning at Noon until after the checkered flag. The shuttle will operate continuously on Saturday with pick-up at the Showplace lot and drop-off at the main entrance to Richmond International Raceway at the corner of Laburnum Avenue and Richmond-Henrico Turnpike. Throughout the day and after the checkered flag, the shuttle service will have pick-up service back at the main entrance of Richmond International Raceway at the corner of Laburnum Avenue and Richmond-Henrico Turnpike.

Click Here for more information on shuttle services.

9. What payment methods does Richmond International Raceway accept?

We accept Visa, MasterCard, and Discover credit cards. Payment by check, money order, traveler's checks and cash are also accepted. Personal checks are not accepted race week.

10. I moved, and I don't want to miss my renewal! How can I change my address?

Richmond International Raceway now allows you to change your address over the phone at 866-455-RACE as long as you can verify certain information regarding your account. You can also mail or fax the request along with a copy of the photo ID and signature of the account holder on file. Also include any changes of phone numbers and email addresses, if applicable. This information should be addressed to:

Richmond International Raceway Ticket Office
600 E Laburnum Ave
Richmond, VA 23222
Or faxed to: 804-321-3833

Please note: Address changes made online do not change your Shipping Address. To make sure that we have your most current address on file, please call us at 866-455-RACE.

11. My company wants to bring a group of people out to the track for an event. Do you have any Group Sales offers?

If you are interested in information regarding Group Sales for the 2008 season, you can contact the RIR Ticket Office at 804-228-7500 x4122 and ask for Ian Kirkpatrick or email Ian at ikirkpatrick@RIR.com.

12. I own a small business … how can I entertain a few guests at RIR on race day?

We have a variety of packages, from our Pit Stop Club to our Torque Club, Corporate Hospitality and Suites. If you are interested in corporate hospitality, please call our sales office at 804-288-7611 or Click Here for more information.

13. Can my friends and I also enjoy the Fan Hospitality Zones?

There's always more than a race going on at Richmond International Raceway, and you can get in on the insider action with an all-inclusive Fan Hospitality packages as an individual or small group. There are Fan Hospitality Zones specific to a certain race or to a whole weekend. Each guarantees a unique experience with special guest speakers. Perks also include food, beverages, hospitality tent access, pre-race pit pass, souvenir program, entertainment and commemorative gifts. Openings are limited, so call us now at 804-228-7500 x4050 and ask for Shannon Wood or you can email Shannon at smwood@RIR.com. Click Here for more information on the Fan Hospitality Zones.